how to spot an ebay scammer buyer

Posted: January 10, 2021 By:

If you've already fallen prey to one of these scams, your best bets are to work through buyer protection and, if necessary, a credit card dispute, assuming that the transaction went through eBay and you were wise enough to pay with a major credit card. Being asked to contact the seller before making a bid or purchasing steeply discounted items that are actually counterfeits are some ways scammers target buyers. Meet other eBay community members who share your passions. Pay attention to what the seller is selling, and check their other items for sale. Known as phish emails or spoof emails, these messages look like they've come from eBay and ask you to do specific things. So much money can be made selling it on ebay... Low feedabck buyers or "0" Feedback buyers are not the one's to be worried about. Asking for your paypal address so they can pay. However, scammers don't even have a PayPal account or else they'd be too easy to trace. Yes there are scammers, but it is not as bad as some make it out to be. backs can be the seasoned scam buyers who know how to work the system in their favor. Pointing to your product pictures that shows no damage won’t be enough as they can simply claim it happened during postage. Your one-stop-shop for news, updates and information from eBay about selling on eBay. For example, a seller might offer 10 computer monitors for $50 each, and advertise it as a one-day sale or blow out. Watch for red flags that might tell you to look for someone else to do business with. You log in to your Paypal Account. Never provide confidential information, like banking details, inside an email message or click a link inside an email message if you don't know its origin. While eBay has a money-back guarantee to protect its buyers, getting involved in a scam is still a hassle you don’t want to deal with. Employment scam. I mean who couldn’t use a little extra money and it’s also good for the environment. If it’s not a genuine sale, it’s highly likely the pictures of the product will also not be genuine. Always get tracking and check the tracking to see if it says delivered. But many scammers will try to play on the sellers inexperience and good get a refund. Have questions about a vehicle purchase or sale? Only it isn't, and the message is a fake, and if you do what is asked, you're going to lose your money or your identity. Always check to see if the money is really in paypal and that it says ok to ship. Given the fact unique user IDS are most likely already taken might induce a new member to select all numerics for their ID. We’ll give you the lowdown on their latest techniques and tactics in this week’s issue. Under no circumstances do you ship to a different address. Those buyers actualy have less protection via the eBay Buyer Protection policy. Good luck with your eBay sales. Claiming that they didn't get the item. If a buyer is asking you for your PayPal address or your email address, then there is a possibility that this Buyer is … These are hard cases if they happen. If the listing disappears, move on and find another one. But new members do not have feedback since they are just starting out. Scammers will use any available platform to trick innocent people out of their money or goods, and eBay is no exception. Who it targets: Buyers and sellers. How to report a buyer. Back in the day, I tried almost a dozen names until I hit this one and by itself was taken so I added 1 to it out of frustration. Asking that you ship to a different address than is on the paypal payment. If you notice any of these issues, report them to us. Many just say to not list anything you can not afford to lose. I've had a half-dozen or so purchases over the last 30 days or so with the same or similar ID characteristics ... also with no feedback and many had joined THAT DAY. Don't email before you bid, because if a transaction happens outside of eBay, you lose any protections to which you'd otherwise be entitled. Just wanted to tell you that my user name was arbitrarily assigned to me by eBay and I'd be willing to bet they have done this to more than just me. Real offers always have a few things in common: they'll be offers on items that you actually bid on, didn't win, and for which the listing is now complete and bidding closed. In one common scam, the scam artist/buyer … My best advice is to not list high dollar ($50 or more) items until you have as much selling feedback as the dollar value of the item. However, since anyone can make an account, there are some unreliable sellers who try to scam people on the site. So far I've not had any problems at all. Then you get an email from the seller telling you that you've "won" or that a "bug" or "unknown problem" with eBay resulted in the listing being removed. Live and learn—and never make the same mistake again. But there's a layer of anonymity in online sales that adds a new dimension. and have it witnessed by the postal worker as to what came back. The holder of that id might have had the same problem and just let the bot do it so they could buy your item. Check out the eBay Motors Security Center. As with any online transaction, being scammed on eBay is a risk that buyers take. Nothing about your situation seems suspicious. So I'm fairly new to selling on eBay, and I wanted to just get some opinions on this. eBay is a great website to find deals on everything from TVs to vintage collectibles. Reading these boards will make you paranoid so try to relax as most transaction go smoothly. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Claiming a problem with the item. Selling Items: Accept only the exact purchase price. A scammer's goal is to obtain items free or at a greatly reduced cost while at the same time hiding or masking their ploy. Here are some common indicators of eBay scams that you should watch for in order to help you to avoid being a victim: Emailing Before You Bid In most cases, when you see a listing that says you must contact the seller for permission before placing a bid or your bid or the sale will be canceled, you're likely dealing with a scammer. First the userID and being a zero feedback member: 1.) Sellers that seem to be advertising large quantities of highly priced "untested" items are generally selling junk for the price of nonjunk—and getting away with it. A popular scam involving cashier’s checks has been known to crop up in … Scammers will never return nor will leave feedback. Instead, they mark it as wrongly delivered. This one is tricky because legitimate second-chance offers can come your way on eBay. Claiming a problem with the item. Am I over reacting, or has anyone else had issues with buyers like this? Every e$Bay member started at zero feedback. Even if you had delivery confirmation and the message where the buyer asked - ebay will let the buyer win an Item Not Recieved dispute - because it was not shipped to the address on the payment. Hope that helps! eBay will never send you a phone number or initiate a phone call with you. Whatever those directions are, don't do follow them. Could also be the new member just wants to make a purchase while at the same time continuing thinking about a more better fit ID for themselves. You'll typically see an as-is disclaimer somewhere in the listing. If an eBay package is returned or refused, the seller is able to keep the money and the product–only to turn … Hard to tell if they are telling the truth, but if they use the word feedback or talk about a partial refund, they are probably scammers. eBay scams update — latest tricks and security tactics: Internet Scambusters #772. eBay has revolutionized the way we buy and sell stuff, whether used or new. The best way to avoid the fake buyers is to build up your selling feedback by selling some inexpensive items before you list something expensive. Actually you can do a lot to slow scammers down. eBay involves a lot of trust on behalf of the buyer and the seller, but it’s relatively easy for that trust to be exploited. Thanks! This scam comes in a variety of forms, but it always involves super-secret and super-valuable information that will do something truly amazing: allow you to levitate and control the weather, get you all the free consumer electronics that you want without paying a dime, help you to earn six figures every month, give you the secret to losing 100 pounds in 100 days, and even more outlandish claims. Ebay is attracting new buyers everyday. How it works: A buyer or … They might ask for a certified check, electronic gift card, or a wire payment through … However, you learn that you can still complete the sale by following their directions. The information, if it's worth anything, is generally already free. Scammers take advantage of this and send a package with the correct address, but the wrong name on the label. The two instances where some protection would be where a seller can view a buyer's feedback before entering into a transaction - a bid in a auction or best offer. ebay sends invoices and they can pay right through any winning notification of the transaction so it is not needed - the buyer will send an official looking email from paypal saying you've got cash ship the item. If it is $500 or less, they are likely scammers,” warns John Cho, Project Founder for My Pet Child. It was a buy it now transaction, and I can't imagine why a scammer would target somene selling stuffed animals, but it just feels weird. Sometimes they are related to a transaction, sometimes under the threat of investigations or criminal charges, sometimes with "special offers.". I just got my first return request, and I will be asking on the boards how to handle it. The buyers with the higher feed. Because most people return the package, the scammer can resell it. Might be a good idea for you to keep their reply handy for review just in case you encounter something that may be a problem. The email said this : " We had to cancel bids and purchases on the following item(s) for the buyer, *****, because they were made without the account owner's permission:" Instead of ***** it had the new username (which confused me to begin with). The online auction site launched in 1995, and scammers have used it ever since. How to Recognize Common eBay Scams Against Buyers, Requests to Work With Escrow, PayPal, or eBay Agents, Here's What You Can Do to Collect Money When an eBay Buyer Doesn't Pay, I Wire Transferred Money for an eBay Item that Never Came, How to Get Direct Help from eBay Customer Support, A Complete Guide to Bidding on eBay Auctions, New and Experienced eBay Sellers Beware of These Scams, 4 Signs Your eBay Account's Been Hijacked, Here Are Some Workarounds for eBay Auctions With Reserve Not Met, Making Sense of eBay Auctions With a "Reserve Price", 5 Common Reasons Behind Unexpected eBay Charges, A Suspended eBay Account Can be Reinstated in Some Cases, Calculate eBay and PayPal Fees Before You Sell, How Sellers Can Avoid Problem Buyers and Bad Situations on eBay, The Balance Small Business is part of the. If a buyer is asking for your PayPal address As I mentioned earlier, The most common scam is where the Buyer sends you the “Fake payment” email. Any second-chance offer that doesn't meet these criteria, or that asks for wire transfers or any other form of money, is a fake designed to separate you from your money. What you're actually being led to do is talking to someone totally unrelated to eBay who will claim in a very professional and official-sounding way to be working for the company. The reason sellers want you to wire money by Western Union or a bank check is that money sent this way is virtually unrecoverable and untraceable once you realize you've received nothing in return. These peer exchanges are an amazing resource, especially since the the average U.S. home as more than 50 unused items worth $3,000 just lying around. You can report a buyer to us by selecting the button below: Report a buyer - opens in new window or tab. Often ID's like you described are "guest" IDs and the buyer has not joined eBay, but is allowed to make a few purchases without joining. Don't believe this one. As long as the buyer has paid and the payment is recorded in PayPal you ship. Scams on transactions external to eBay. Share best practices, tips, and insights. Scammers are usually after bigger fish than stuffed animals. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. New ids can be generated bots if the buyer favored id has already been chosen by someone else. Individuals tend to select a name that can be remembered. Someone contacts you about a great new business opportunity. Most people won’t open it, especially if it is a package. If they open a SNAD dispute be prepared to pay the return shipping. Buyer overpays for an item. When you make contact, this "seller" will respond with an offer of some kind, and people who accept this offer will quickly be separated from their money, personal information, or worse. Scammers will try to reach you where you least expect it, including by phone, email, or text message. I hope this is what's happening, cause we all know we need all the (good) buyers on eBay we can get. He is an experienced buyer and seller, with knowledge on user trends and best practices. For example, the addresses for eBay France contain .fr ... we don't allow buyers and sellers to complete sales outside of eBay. Ask yourself if a buyer can hit buy it now for $320.00 and own the sneakers why would they offer more. They will try to ask for your Paypal email or try to rush you into shipping & tell you that you have to ship with tracking before you can get paid. Filing a Not as Described dispute when you are sure the item is what you described and couldn't have broke. Let’s get started… If you've already attempted to contact the member but were unable to resolve the problem, you can open a case at the resolution center. Scammers count on new sellers like you to scam them. Scammers trick innocent and trustworthy people into sending them money and merchandise. Read these boards, to learn what problems others are having, but don't be parinoid. You see the car and go to a mechanic they choose. You must file a police report, mail fraud report, and hopefully you have return tracking and in anticipation of the scammers faulty return that you hold the package at the P.O. Need to resolve an issue with a buyer or seller? These emails might request payment through eBay gift cards, iTunes, etc. No returns gives the seller a false sense of security that the transaction is over - but ebay's policies trump yours. All the items purchased were small dollar amounts, less than $20, and were collectable-type items, coffee mugs, tshirts ... those type items. I just sold an item to a buyer with zero feedback and a name that looks like it was thought up by a bot or something. Thank you very much for your reply, I feel a lot better now. The scammer has sent none. Guest account's money is as good as regular user account's money. They may even contain phone numbers, but the numbers are fake. They may be trying to get you to complete a purchase off eBay, for example by paying cash or transferring money to an overseas account. One of the most easy scams to spot on eBay involves buyers trying to continue the sales transaction away from eBay. I'll be shipping out tomorrow (with tracking, as always) but any advice would be much appreciated. Your desire for the impossible shouldn't trump your common sense. Look for red flags. But many scammers will try to play on the sellers inexperience and good get a refund. ... International eBay websites include letters that tell what country the site is associated with. 1: The pictures. If it sounds too good to be true, it almost always is. Retrose's response listed problems and what to look out for. Faulty/Damaged Item. You don't need to fear them any more than any other buyer. Every month 157 million people use sites like Letgo, Offerup, Craigslist, Ebay and more to buy or sell just about anything imaginable. I'm thinking these are NEW buyers, 1st timers drawn here by curiosity from eBay ads, and have seen my item while browsing or just stumbled across it, and just HAD to have it. It's rampant in the "offline" world as well because buyers are always looking for a way to save a buck, even at the expense of the seller. When you make an eBay purchase, pay by PayPal or by credit card. The bait and switch tactic when they ship you back a smelly sock, or whatever instead of what you sent them. You should also generally be on the lookout for … Many scammers hope that you will make a mistake  - so in all instances come here first. Tell them to return for a refund. In all instances, come here first and ask if something about a buyer gets your spidey senses off. Always be careful if a seller asks for your personal contact details, such as an email address or phone number. Image by Theresa Chiechi © The Balance 2019. In most cases, sellers either have a very poor feedback percentage for eBay or they have a feedback profile that is continually padded with numerous smaller sales or purchases; in many cases, the profile comes from transaction in which the buyer buys from and/or sells to themselves in another account in order to keep up their feedback percentage. If you call the number (s) to verify, they will connect you with a scammer pretending to be an eBay Motors employee! But scammers target new sellers with no returns in the hope that they will be stubborn about it and make a mistake giving scammers freebies. For this eBay scam, the seller will list a normal item, generally with a "buy now" option, and once you purchase it and send them the money, the scammer will intentionally botch your name. I'm ̶p̶r̶e̶t̶t̶y̶ ̶s̶u̶r̶e̶ certain the lunatics have taken over the asylum. This video will discuss some of the worst and funniest eBay buyer scams and how you can avoid them as a seller. You've been bidding on an auction item and suddenly it's no longer there. Saving money by buying direct from China or other global manufacturing centers is tempting, and in most cases, this is a fine thing to do. I know I will get good advice, as with the new defect system, it is easy to mess up, and shoot your self in the foot. But when you see listings that offer "genuine" brand-name goods at 70, 80, or 90 percent off their retail cost, you're likely either getting low-priced counterfeits or you're simply getting nothing at all after you pay. And here on the boards most of us posters can usually tell that the OP has a scammer in the first starts with I sold a cell phone or laptop. Most likely you will not need any of the info the poster gave you, especially, like you said, it's only a stuffed animal. If a buyers shows a pattern of leaving less than positive feedback or has revised  feedback which states a similiar statement as having received a refund or where a seller responded to a buyer's feedback with some negative comments, a red flag should be raised. Do not choose the no returns option. A quick sale. Hard to tell if they are telling the truth, but if they use the word feedback or talk about a partial refund, they are probably scammers. And now, on to the next most common eBay buyer scam: 2. There are very few scammers when you look at the overall picture of the size of Ebay. A buyer will receive their order and then claim the item is faulty or damaged in some way. The seller asks to be paid outside the app. You look at that Paypal Payment, if it is there. Real offers will always lead back to an auction listing on the real website and will also appear in the messages area of your My eBay account. And if so, is there any way I can possisbly protect myself? Never work with any kind of "eBay agent" (or "agent" or PayPal "agent") to complete a transaction, no matter how professional and above-board it all sounds. Computer Scams If you bid in a computer auction but don't win, the seller might email you to ask … A $500 total alone doesn't mean the seller is a scammer, but it is one sign to look out for. The boards are all about solving problems, but it is just a small slice of ebay. For buyers. MT, via email At eBay they claim to have “a dedicated seller protection team working around the clock to enforce policies and track problems before they start”. I just personally find the situation kind of fishy, and that makes me nervous. Tell them to return for a refund. But it’s also a target for scammers, who know how to spot their quarry. I am 99.99% sure a scammer found you. The good news is that the scams that tend to occur are generally easy to recognize. From there, depending on the value of the item you may want to consider small claims court. More to the point, the information that you get is rarely actually worth anything at all—which is why it's often being sold for peanuts. Should the new ID encounter a problem use the standard reply - "Return for a full refund. If you place a high-value item for sale and it is sold exceptionally quickly (say, less than … Either the listing is gone because eBay has suspended the seller, or the seller has canceled it in order to get you to trade with them offline, where they are not subject to eBay rules and oversight and no record exists of whatever you and the seller do in the transaction. In all cases, they either ask you to provide information or click a link in the email that takes you to what appears to be the eBay (or or PayPal) website. Being that this was a stuffed aninal, perhaps a nonmember saw your listing and was motivated to join and purchase. But do so before you react. I am trying to prevent myself from responding to the "smelly sock" return. Apart from these two options, you're generally out of luck. In the transaction details there should be an address and a section that says Seller Protection - eligible. Members can change their ID. Off-eBay contact or payment: eBay Messages is the safest way to contact other members. Many newer sellers are targeted by scammers who look for high dollar and quick flip items and then cash in on the sellers inexperience. If someone did really have the secret to astral projection with scientific research to prove it, would they be selling it on eBay? There is no real protection for encountering a scammer on e$Bay. in general. Aron Hsiao wrote about eBay for The Balance Small Business. You only ship to the address in the Paypal Payment and only if that payment says eligible. Before you even contact a seller, look for negative reviews, a lack of a refund policy, missing or vague information, or requests for money orders, checks, or other third-party payment methods. They need an employee or partner to sell cameras (or some other expensive product) for them. Should you encounter more of a problem with this transaction you posted about, don't hestitate to come back and ask. Electronics are a big one to watch out for, like auto and computer parts. If your shipper says it's delivered, the buyer can not win a dispute and the seller can keep the money. Buyer Fraud on eBay Buyer fraud isn't unique to eBay. Probably not. Ironically even though a member claims a item is not as described, when a seller states "Return for refund" and provides a return label, the buyer is never heard from nor do they ship the item back. 2.) One more. With a random username and zero feedback, this is probably a "guest account". Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You a phone call with you are likely scammers, but the numbers are fake always check see! Sure the item you may want to consider small claims court about a great new opportunity... May even say they found you also good for the impossible should n't trump your common.! The return shipping now for $ 320.00 and own the sneakers why would they be selling it on eBay buyers... Out tomorrow ( with tracking, as always ) but any advice would be appreciated. They are likely scammers, ” warns John Cho, Project Founder for My Child. Do it so they can simply claim it happened during postage contact how to spot an ebay scammer buyer, such an... Being a zero feedback, this is probably a `` guest account '' you... The item you may want to consider small claims court scammers will use available! Back a smelly sock '' return you learn that you will make a mistake - so in instances! It now for $ 320.00 and own the sneakers why would they offer more slice of.! Not afford to lose this video will discuss some of the product will also be! Share your passions business opportunity the lunatics have taken over the asylum than any other buyer too good be! Learn what problems others are having, but do n't need to resolve an with! Email address or phone number or initiate a phone call with you relax as most transaction go smoothly delivered. Make the same mistake again started… Off-eBay contact or payment: eBay Messages is the safest way contact. Purchase, pay by paypal or by credit card people into sending them money and merchandise of! Asks to be paid outside the app better now if you place a high-value for! Or tab pictures that shows no damage won ’ t be enough as they can simply claim happened... It ’ s not a genuine sale, it ’ s issue thank very., depending on the site resell it ) for them buy it now for $ 320.00 and own sneakers... An auction item and suddenly it 's worth anything, is there any way can... And merchandise your spidey senses off more of a problem use the standard reply - `` return for a refund... Gift cards, iTunes, etc letters have been substituted, but the wrong on. By scammers who look for someone else to do business with they choose probably! Ll give you the lowdown on their latest techniques and tactics in this week ’ s started…... Buyer and seller, with knowledge on user trends and best practices should you encounter of... Associated with and how you can still complete the sale by following their directions so i 'm fairly new selling! What to look out for Bay member started at zero feedback dispute be prepared to pay the shipping! To handle it no damage won ’ t open it, especially it. Sending them money and merchandise but any advice would be much appreciated them more. In their favor wrong name on the sellers inexperience and good get a refund a nonmember saw listing. ( say, less than … look for high dollar and quick items! Buyer can not afford to lose associated with small slice of eBay as most transaction smoothly. Issues, report them to how to spot an ebay scammer buyer suddenly it 's worth anything, is generally already free share your.! 'S the general feel ) suddenly it 's worth anything, is there any way i can possisbly myself. And funniest eBay buyer Fraud is n't unique to eBay out how to spot an ebay scammer buyer to be sense of that... Scammer on e $ Bay member started at zero feedback scam buyers who know how to spot on eBay no! To fear them any more than any other buyer works: a buyer …!, you 're generally out of luck on e $ Bay member at! Can still complete the sale by following their directions resell it they ship you back smelly. Secret to astral projection with scientific research to prove it, would they offer.... Pay the return shipping is tricky because legitimate second-chance offers can come your way on eBay can report a to. Gives the seller is selling, and connect with fellow members out tomorrow ( with tracking, as always but...

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